Your full retail purchase price will be refunded for 90 days after the date of purchase on the receipt if you are not completely satisfied with your purchase. Simply contact us for a Return Authorization Number (RAN) BEFORE returning the unused portion in its original container with your retail receipt to the mailing address on the package or the address found at the bottom of each web page. Do not return a product until you have received the RAN from us. Your return will not be refunded without the RAN. If you receive an incorrect product from us by mistake, do not return it without contacting us. We will want to send you a proper postage label for it's return. You may also exchange any product for another under the same terms. A receipt is not required for exchanges. We do not pay the postage on returns unless it is our mistake. This refund policy does not apply to any product sizes over 8 ounces.

Wholesale purchases are not refundable. Once they are manufactured, packed, labeled, shipping prepaid and ready to ship, they can be modified and repacked at our discretion at a maximum charge of 10% of net per order. For order cancellations, depending on how far the production and packing process has proceeded and the size of the order, a charge of up to 30% of net per order may apply. Shipping charges if refundable will be refunded according to the terms of the shipper. An invoice or receipt will be submitted prior to shipment for approval. If no changes are offered in a reasonable period of time the invoice or receipt will be considered approved. Once approved, the above terms will apply. Since different labeling and formulations are used for export products, any orders to be shipped outside the US with a wholesale value in excess of $2,000 USD, that have been produced specifically for a particular order, and have been packed and ready to ship are not refundable under any conditions.